Privacy Policy

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 Privacy Policy – Hydr (Water Can Delivery)



Hydr respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 20 Ltr Water Can Delivery services through our mobile application, website, or directly via phone orders (collectively, the “Services”).





1. Information We Collect



We may collect the following information when you use our Services:



Personal Information: Name, phone number, address, email ID, and payment details.



Delivery Information: Location details, preferred delivery time, and order history.



Device & Usage Data: IP address, device type, app usage statistics, and cookies (if using our website/app).







2. How We Use Your Information



We use the collected information for:



Processing and delivering water can orders.



Managing payments and billing.



Communicating order updates, offers, and service information.



Improving our app, services, and customer support.



Ensuring safety, fraud prevention, and compliance with laws.





3. Sharing of Information



We do not sell or rent your personal information. However, we may share information with:



Delivery Partners: To fulfill and deliver your water cans.



Payment Gateways: For secure payment processing.



Legal Authorities: When required by law or to protect our rights.







4. Data Security



We implement appropriate security measures to protect your personal data. However, no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.





5. Data Retention



We retain your information as long as you have an active account or as required by law. If you wish to delete your data, you may contact us (see Section 8)



6. Your Rights



You may:



Access, update, or delete your personal information.



Opt out of promotional communications anytime.



Request clarification on how your data is used.







7. Children’s Privacy



Our Services are not intended for children under the age of 18. We do not knowingly collect data from minors.





8. Contact Us



For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:



📍 Hydr

Email: support@hydrwaters.com

Phone: 9080764099

Address: Nehru bazzar avadi near ponnu super bazar





9. Changes to This Policy



We may update this Privacy Policy from time to time. Any changes will be posted with the updated “Effective Date.”





Phone :78450 19902

Email: support@hydrwaters.com